We have created this portal so our clients can seek support for their tech issues. To get started, either create a client account or log in to an existing account with the options at the top right of the webpage.
Create a client account
- Click the 'Sign Up" tab in the top right
- Enter your first and last name along with your email address
- Check the "not a robot" feature...yes, we know it's annoying but it helps stop robo accounts from being created and slowing our response to you!
- Click the "Register" button to create the account
- You will receive an activation email to verify your email address and allow you to set your password
- You did it! (Pat yourself on the back)
Logging in to your existing account
- Click the "Login" tab in the top right
- Enter your previously created account details, mash that "Login" button
- If you want to avoid typing in that info every time, click that "Remember me..." box, at least until you clear your browser data anyway.
- "Do I need to use the agent login link?" Nah, our agents are logged in and waiting to help you!
- If you forgot that super secure password, feel free to test drive the "Forgot your password?" link and we will boomerang an email to remedy that problem....kinda like a mini support ticket.
Now go enter a support ticket so our agents can earn their pay.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article